Channel Account Manager

Channel Account Manager

Job opened

Job description

Type of contract / Length

CDI

Location

17 Rue Aimé Berey, 38000 Grenoble

Missions

Vates is a French software company specializing in virtualization, offering a credible alternative to proprietary solutions on the market. Our Vates VMS solution enables companies to manage their IT infrastructures in a simple, efficient, and controlled way.

Vates is looking for a Channel Account Manager - France to develop, structure, and grow our French partner ecosystem.
This is a senior commercial channel role focused on indirect revenue growth, partner activation, ecosystem management, and long-term partner satisfaction. You will be responsible for developing and managing a high-quality network of partners in France, including distributors, resellers, MSPs, CSPs, Integrators, and other relevant channel players.

Your Responsibilities:

  • Develop and manage a partner network to build a high-performing indirect ecosystem, engaging with all types of partners (Alliances, GSIs, MSPs/CSPs/SPs, ISVs, etc.)
  • Clean up the partner portfolio by identifying and offboarding inactive or underperforming partners
  • Work closely with internal Vates teams to ensure alignment and smooth execution of partner-related activities
  • Build and maintain strong commercial relationships with partners (regular check-ins, business reviews, operational follow-up)
  • Drive revenue through partners by setting commercial objectives and managing the indirect pipeline
  • Co-develop joint business plans with partners and define actionable go-to-market strategies aligned with the sales teams
  • Provide commercial and technical support to partners (sales messaging, demos, enablement tools)
  • Establish a clear escalation and support process to ensure efficient resolution of partner issues
  • Execute joint marketing initiatives (co-marketing campaigns, webinars, events, roadshows)
  • Deliver sales enablement materials (sales kits, presentations, product documentation)
  • Monitor and analyze partner performance (revenue, pipeline, activation rate, conversion rate)
  • Identify top-performing partners as well as those requiring additional support
  • Implement continuous improvement plans to optimize channel performance
  • Contribute to the indirect go-to-market strategy (partner segmentation, market prioritization, direct vs. indirect mix optimization)
  • Identify new market opportunities through the partner ecosystem
  • Act as the key interface between internal teams (sales, marketing, product) and external partners
  • Coordinate pre-sales activities for channel partners by involving the right commercial and technical stakeholders internally.
  • Support commercial discussions with partners, including pricing, positioning, opportunity

Why join us?
At VATES, you will find a flexible work environment, a supportive and approachable team, and a role that makes a real impact on a daily basis.

Location:
Our offices are based in Grenoble or Paris, but we operate on a fully remote model to provide greater flexibility and daily work comfort.
You are free to work 100% remotely or come on-site occasionally, depending on your preferences.

Benefits:

  • Meal vouchers
  • Health insurance coverage funded at 50% by the company
  • Benefits provided by the Works Council (employee discounts, cinema tickets, etc.)
  • Employee savings plan (PEE)
  • Profit-sharing scheme
  • Annual bonus
  • 100% remote work

As part of our diversity and inclusion policy, this position is open to all candidates, regardless of gender.

Qualifications

  • Bachelor’s or Master’s degree in Business, Marketing, Business Development, Sales, or a related field is preferred; equivalent professional experience in IT channel sales will also be considered.
  • Proven experience (3-7 years) in IT channel sales, partner management, partnerships, or indirect B2B sales is mandatory.
  • An established professional network within the French IT channel ecosystem is strongly expected, including existing relationships with relevant local actors.
  • Strong understanding of multi-level IT sales models involving vendors, distributors, partners, resellers, integrators, and end customers.

-Business proficiency in French and English, spoken and written, is mandatory.

Our Company

Vates is a French software company specializing in Open Source and virtualization with a deep commitment to open, collaborative development. Our main projects, Xen Orchestra and XCP-ng, span the full virtualization stack: from the hypervisor (Xen) and virtualization platform (XCP-ng) to management and VM backups (Xen Orchestra). Our team works across multiple countries, fully embracing remote work with transparent workflows and accessible communication channels. At Vates, we are driven by a strong, people-first culture that values benevolence, inclusivity, and a horizontal structure. Every member is empowered to contribute ideas, make decisions, and grow with the company. Our open-source model is core to everything we do, not just in our code, which is available on GitHub and GitLab, but in our collaborative approach with the community. We believe in "upstream first," dedicating our expertise and resources to support and advance foundational projects like Xen, and helping contributors of all levels join us on this journey.

Are you the one?

  • Step 1

    Send your application with your resume and explain us in your email what motivates you to join us
  • Step 2

    Meet your potential manager and co-workers at the office or remote in order to check if it’s a good fit for both you and us
  • Step 3

    Receive your offer and start working for us!
We respond to everyone.
Learn more about Vates

Learn more about Vates

Vates was born more than 10 years ago in the French Alps, in Grenoble. Our team is composed of more than 80 people, spread out in France and elsewhere in the world. Want to know more about our history? Our team? Thinking of joining us?

About Vates

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