Vates Professional Services
Beyond the software, Vates provides a comprehensive range of professional services to help you deploy, manage, and optimize your virtualization infrastructure. Whether you need day-to-day expert support, guidance through a migration, dedicated consulting, or in-depth training, our team of specialists is here to ensure your success.
Consulting Service
Short on time but facing a specific challenge? Our Consulting packages offer targeted, expert assistance designed around your project. From proof-of-concept to performance tuning, Vates consultants bring proven methodologies directly to your team.
- Proof-of-concept assistance
- Troubleshooting and diagnostics
- Performance tuning
- Best practices advisory
Technical Account Manager (TAM)
For organizations requiring continuous, personalized expert engagement, our TAM service provides a dedicated specialist who knows your infrastructure inside and out. From strategic planning to hands-on troubleshooting, your TAM is your trusted technical partner.
- Technical guidance and readiness
- Migration and feature workshops
- Security advisory
- Project management
Training & Certification
Build in-house expertise with Vates VMS Foundation training. Our instructor-led program covers everything from XCP-ng hypervisor basics to advanced Xen Orchestra administration, culminating in a Level 1 Certification delivered by the software editor.
- 3 half-day online instructor-led sessions
- Hands-on lab access for each trainee
- Level 1 Certification from Vates
Migration Package
Transitioning from VMware or another hypervisor? Our Migration Package guides you through every step of the process, from initial planning to post-migration follow-up. Minimize risk and downtime with a personalized strategy built by experts who have done it hundreds of times.
- Expert-guided proof-of-concept
- Migration strategy planning
- Hands-on support during migration
- Post-migration follow-up
Expert services to
maximize your infrastructure
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Proven Expertise
Thousands of successful engagements
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Tailored Approach
Services adapted to your specific needs
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Reduced Risk
Best practices from the software editor
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Full Coverage
From day-to-day support to strategic projects
Bundled support
When you buy our bundled products, you gain direct access to reliable support from the the expert engineers who built them. Ensure your infrastructure runs smoothly and efficiently with dedicated support from the Vates team.
Discover Success Stories
Learn how businesses like yours are using Vates VMS and our professional services to unlock the full potential of their virtual infrastructure. Discover real-world success stories that showcase how our solutions drive efficiency and innovation.