Alliance Solutions Engineer

Alliance Solutions Engineer

Poste à pourvoir

Description de l'emploi

Type de contrat / Durée

CDI

Emplacement

17 Rue Aimé Berey, 38000 Grenoble

Missions

Vates is a French software company specializing in virtualization, offering a credible alternative to proprietary solutions on the market. Our Vates VMS solution enables companies to manage their IT infrastructures in a simple, efficient, and controlled way.

The Alliance Solutions Engineer (ASE) is the senior technical solution-engineering counterpart to the Alliances function. The role exists to turn partner relationships into technically credible, supportable, and repeatable integrated solutions for Vates.
The ASE works at the intersection of Alliances, Product, Professional Services, Sales SE, and Vates and partner’s engineering teams. The ASE shapes feasibility, integration architecture, operational validation, and scoped technical delivery.

Your Responsibilities:

  • Act as the named technical contact for assigned VATES Alliance Network members and other active vendor relationships on the Vates side.
  • Lead technical discovery and feasibility assessment for new or evolving integrations, including contribution to level placement in the integration complexity (L0-L3).
  • Define integration architecture for L1 and above integrations: protocol choice, authentication model, data flow, error handling, and boundary assumptions.
  • Translate between partner engineering constraints and Vates internal technical teams so that issues are routed with the right context and the right urgency.
  • Build and ship in-scope integration artifacts, including manifests, scripts, automation, plugins, connectors, and scoped reference implementations.
  • Own operational validation for in-scope integrations on the Vates side: confirm that integrations are technically real, reproducible, supportable, and documented enough to be reused beyond the original builder.
  • Maintain ASE-shipped artifacts across partner and Vates product changes, including version refreshes, bug fixes, and partner-side breaking-change response.
  • Surface technical and operational risks early, including supportability risk, partner-access risk, hidden maintenance tail, weak validation evidence, and architecture fragility.
  • Own first-line technical triage for inbound alliance-related technical requests and decide whether work is resolved by the ASE, routed to Vates engineering, or routed to partner engineering.
  • Contribute technical review and co-authorship to partner-facing assets such as Solutions, Solution Briefs, Solution Guides, Knowledge base articles and integration records.
  • Work in close operating cadence with Professional Services so that standard alliance integrations reflect field deployment reality.
  • Provide technical input to business cases for alliance investments, including feasibility, effort, sustaining cost, and architectural risk.
  • Participate selectively in customer-facing opportunities when the joint Vates + partner technical solution is central to the deal, while routine pre-sales remains owned by Sales SE.
  • Uphold role boundaries: the ASE is not the owner of a separate compatibility-list, SCL, or certification registry, and does not own formal certification-program governance.

Why join us?
At VATES, you will find a flexible work environment, a supportive and approachable team, and a role that makes a real impact on a daily basis.

Location:
Our offices are based in Grenoble or Paris, but we operate on a fully remote model to provide greater flexibility and daily work comfort.
You are free to work 100% remotely or come on-site occasionally, depending on your preferences.

Benefits:

  • Meal vouchers
  • Health insurance coverage funded at 50% by the company
  • Benefits provided by the Works Council (employee discounts, cinema tickets, etc.)
  • Employee savings plan (PEE)
  • Profit-sharing scheme
  • Annual bonus
  • 100% remote work

As part of our diversity and inclusion policy, this position is open to all candidates, regardless of gender.

Qualifications

The ideal candidate profile is oriented towards senior technical integration work at the intersection of product, partner ecosystem, and solution delivery.

  • several years of experience in solutions engineering, integrations, technical partnerships, field engineering, or product-adjacent engineering
  • hands-on experience building and maintaining real integration artifacts
  • strong partner- or customer-facing communication ability
  • enough seniority to challenge weak assumptions, refuse out-of-scope work when necessary, and escalate cleanly
  • enough practical delivery skill to turn a partner technical conversation into a working artifact within days or weeks when the work is in scope

Notre entreprise

Vates est une entreprise française de logiciels spécialisée dans l'Open Source et la virtualisation, profondément engagée dans un développement ouvert et collaboratif. Nos principaux projets, Xen Orchestra et XCP-ng, couvrent l'ensemble de la pile de virtualisation : de l'hyperviseur (Xen) et de la plateforme de virtualisation (XCP-ng) à la gestion et aux sauvegardes de machines virtuelles (Xen Orchestra). Notre équipe est présente dans plusieurs pays et adopte pleinement le télétravail grâce à des workflows transparents et des canaux de communication accessibles. Chez Vates, nous sommes animés par une culture forte, axée sur l'humain, qui valorise la bienveillance, l'inclusion et une structure horizontale. Chaque membre est encouragé à apporter ses idées, à prendre des décisions et à évoluer avec l'entreprise. Notre modèle open source est au cœur de toutes nos activités, non seulement dans notre code, disponible sur GitHub et GitLab, mais aussi dans notre approche collaborative avec la communauté. Nous croyons au principe de « l'amont d'abord », en consacrant notre expertise et nos ressources au soutien et à l'avancement de projets fondamentaux comme Xen, et en encourageant les contributeurs de tous niveaux à nous rejoindre dans cette aventure.

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En savoir plus sur Vates

En savoir plus sur Vates

Vates est née il y a plus de 10 ans dans les Alpes françaises, à Grenoble. Notre équipe compte plus de 80 personnes, réparties en France et à l'international. Envie d'en savoir plus sur notre histoire, notre équipe ? Envie de nous rejoindre ?

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