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Pricing & Support

Optimize Your Virtual Infrastructure with Vates VMS

Unlock Enterprise Excellence with Open-Source Flexibility

1 Year Support No savings
3 Years Support Save up to 10%
5 Years Support Save up to 15%

ESSENTIAL

3 hosts max

$ 2000/year

For small infrastructure with standard needs.

maximum 3 hosts
6 tickets/year
Business day support
24h response time (critical - Severity 1)

ESSENTIAL +

3 hosts max

$ 4000/year

For small infrastructure with high level requirements.

maximum 3 hosts
Unlimited tickets/year
Business day support
24h response time (critical - Severity 1)
Complete feature access

PRO

3 hosts min

$ 1000/host/year

For medium & large infrastructure with balanced needs.

minimum 3 hosts
Unlimited tickets/year
Business day support
24h response time (critical - Severity 1)

ENTERPRISE

4 hosts min

$ 1800/host/year

For medium & large infrastructure with critical operations.

minimum 4 hosts
Unlimited tickets/year
24/7 support
1h response time (critical - Severity 1)
Setup/Upgrade assistance
Complete feature access

Get in touch with our sales team

	Essential	Essential+	Pro	Enterprise
vates virtualization management Stack
XCP-ng
The virtualization platform at the core of Vates VMS.
Xen Orchestra Appliance	1 appliance	1 appliance	1 appliance	1 appliance
The web interface for management, administration and backup dedicated to XCP-ng virtualization platform.
Extra Xen Orchestra Appliance	optional	optional	optional	optional
XOSTOR	optional	optional	optional	optional
Software-defined hyperconvergence solution that enables users to easily manage and scale their storage infrastructure in a cost-effective manner.
XO Proxy	optional	optional	optional	optional
Manage your backup in distant or very large infrastructure with low latency.
Airgap support			optional	optional
Suitable for deployment in an air-gapped environment.
Support
Pro Support
Our team of experts provides enhanced technical assistance and guidance.
Remote SSH assistance
Allows our experts to access and troubleshoot your systems remotely using a secure command-line interface. Required for standard SLA response times — without it, support may be limited.
Support tickets	6 tickets/year	unlimited	unlimited	unlimited
Days coverage	Business day	Business day	Business day	24/7
Severity 1 response time	24h	24h	24h	1h
Please refer to the VMS user conditions for details on severity classification.
Setup assistance
Professional guidance to help you install, configure and optimize your XCP-ng and XOA environment.
Upgrade assistance
Professional guidance to help you upgrade your virtual environment while minimizing downtime and ensure a smooth transition.
Core Features
Maximum hosts per pool	3 hosts	3 hosts	64 hosts	64 hosts
Basic Features
Web Updater
User-friendly tool that enables users to perform monthly updates on XOA.
Turnkey Secured Appliance
a pre-configured VM that includes the XO web interface and necessary security measures to help you easily and securely manage your infrastructure.
Live storage migration
Move virtual machine disk files between storage devices or storage pools without any interruption or downtime.
Dynamic memory control
Allocation of memory to virtual machines adjusted automatically based on the workload demands, optimizing resource usage and improving performance.
XVA/OVA Import
Import XVA and OVA virtual machines images.
XVA Export
Export XVA virtual machines images.
REST API
Interface for developers to automate and integrate virtualization management tasks with external systems, allowing for greater flexibility and customization.
Hyperthreading detection
Detects and reports the presence of hyperthreading technology on CPUs, allowing for optimized virtual machine placement and performance.
Let's Encrypt Support
Easily obtain and manage SSL/TLS certificates for your virtual environment for better security and encryption.
USB passthrough
Allows USB devices to be connected directly to a virtual machine, enabling full access and control of the device.
GPU passthrough
Allows GPU to be assigned directly to a virtual machine, providing high-performance graphics capabilities and hardware acceleration.
Warm migration
Move VMs between physical hosts minimizing downtime when Live migration is not available.
Backup & disaster recovery
Full backups
Backup entire VMs, including all its disks, configuration and metadata.
Amazon S3 backup storage
Store virtual machine backups on Amazon S3 (and other S3 storage), a cloud storage solution, enabling hybrid backup solutions.
Backup reports
Get detailed reports of all your backup jobs, enabling you to monitor and troubleshoot your backup processes.
Backup Encryption
Protect your backup via encryption with a passphrase.
Chained Backups
Plan your backup jobs one after another automatically, allowing to mix and match all your backup requirements.
Synchronous Backups Merging
Optimize the way your backups are merged together.
Incremental Backup
Backup VMs by sending only the delta between each backup job.
Full Replication
Backup entire VMs using another host as a target repository for faster recovery in case of disaster.
Smart Backup
Improve your backup strategy with more flexibility by selecting VMs to backup based on their status, tags, or placement, instead of manually choosing each one of them.
Metadata Backup
Allows you to recover from a physical hardware failure scenario in which you lose your hosts without losing your storage.
Backup Manual Recovery Check
Perform manual verification of the integrity and recoverability of your VMs backups.
Backup Automated Recovery Check
Automatically verifies the integrity and recoverability of virtual machine backups on a regular basis, providing proactive assurance that backups are reliable.
Advanced Backup Recovery Check
Perform application aware recovery check.
Mirror Backup
Asynchronous backup of an existing backup repository.
Continuous Block Tracking (CBT)
Use CBT to reduce the amount of blocks kepts for backup on your XCP-ng storage.
Incremental Replication
Replicate VMs sending only the delta between each job using another host as a target repository for faster recovery in case of disaster.
RAM enabled backup
Backup contents of your VMs including the RAM along with the disk data, improving data integrity in the event of a failure.
File-level restore
Restore individual files or directories from virtual machine backups, providing greater flexibility and efficiency in data recovery operations.
VMs management
Rolling snapshots
Create a series of snapshots for a virtual machine.
Other authentication plugin (LDAP/SSO...)
Integrate Xen Orchestra with your existing enterprise level authentication system and enable single sign-on (SSO) capabilities.
ACLs
ACLs (Access Control Lists) allows administrators to control and manage user access to specific resources and actions within the XOA platform.
Self-service
Allows administrators to delegate resources in XOA for end-users to create and manage their own VMs, providing greater autonomy in managing workload.
monitoring & health
VMs stats
Provides real-time monitoring of performance and resources usage in your environment, allowing you to troubleshoot issues as well as optimize your resources.
Disk status
Display the current SMART data of your disks directly in the host view.
Statistics
Analyze trends and patterns, optimize your resources, and plan for future capacity requirements.
Infrastructure reports
Detailed report on the state of your virtual infrastructure, including status of your VMs, storage, network, and hosts, helping your to identify issues and optimize resources.
Infra Health
Provides comprehensive view of the health and performance of your virtual infrastructure, allowing you to monitor and diagnose issues and optimize your resources.
Advanced Live Telemetry
Detailed view of your infrastructure with resource consumption analysis (CPU/RAM), network traffic, storage, IMPI info and more.
Dataviz (dashboard)
A visual representation of the performance and health of your virtual infrastructure, using graphs, charts, and other visualizations.
Audit log
Tracks and records all user actions within the infrastructure, providing an audit trail that can be used for compliance, security, and troubleshooting.
Pool management & automation
Pool/host auto patching
Automated patching and updates for hosts and pools, helping you to keep your infrastructure up-to-date in a single click.
Webhooks
Trigger an external web hook before or after any kind of action, from a VM start to an host reboot.
XO Hub
Browse and download pre-packaged VMs template to extend the functionality of your virtualization environment.
Ansible inventory provider
User our Ansible inventory provider to automatically fetch all the resources of your virtualized infrastructure.
Packer provider
Build your templates and VMs as code with our Packer provider.
Terraform provider
Allows infrastructure as code (IaC) automation using Terraform directly embeds in your Xen Orchestra Appliance.
Kubernetes Recipe
Deploy and manage K8s clusters directly from your XOA appliance.
Docker management
Deploy, manage, and monitor Docker containers within your virtualization infrastructure.
Rolling pool update
Handle automatically the update of a whole pool of hosts.
Rolling pool update scheduling
Schedule the Rolling Pool Update feature to keep your hosts up-to-date automatically.
Job Manager
Schedule tasks and jobs in your infrastructure, such as backups, snapshots, and VM migrations, from a centralized dashboard.
Load balancing
Automatically distributes VMs across multiple servers to improve performance, reliability, and optimize resource utilization. Or use anti-affinity to avoid replicated services running on the same host!
Multihost Pool Join
Easily add multiple hosts to an existing pool with just a few clicks.
Smart Host Reboot
Reboot your host without losing VM memory.
Cloudinit support
Configure VM at boot time with custom scripts and cloud-init directives, streamlines the process of configuring multiple virtual machines with the same settings, making it ideal for cloud deployments.
Network
SR-IOV networking
Lets multiple virtual machines share a single network interface card (NIC) with direct access, reducing CPU usage and improving network performance.
Netbox Sync
Enables syncing virtualization inventory with NetBox, an IPAM/DCIM tool for better tracking and managing of IP addresses, physical hosts, and other infrastructure components.
SDN controller
Manage and configure software-defined private networks within your virtualization infrastructure.
Cross hosts private network
Create private networks (VLAN, VXLAN) that spans multiple hosts in your infrastructure. Allows for communication between VMs running on different hosts without the need for external networking.

Discover our solutions

In a world where more and more systems connect to the network, secure virtualization and infrastructure management are key elements for successful deployments of IT within manufacturing, energy and more generally contexts rely on computing the edge of the network.

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