FAQ - Vates Partners Program

A collection of questions about Vates Partner program we can easily answer.

What is the Vates Partner Program?

The Vates Partner Program is a comprehensive initiative designed to empower businesses in the virtualization sector. By becoming a Vates partner, you gain access to our all-in-one Virtualization Stack, enabling you to provide a full-stack solution to your clients making a profit in the process.

How does the ARC system work in the Vates Partner Program?

The ARC system is our unique points-based system that rewards partners based on Actions, Revenue, and Certification & Training. By engaging in partnership activities, generating revenue, and completing training programs, partners can earn points and ascend to higher tiers in the program. Download our comprehensive guide to get the current details of all the actions that can grant you points.

How can I earn points in the Vates Partner Program?

Points are awarded based on your actions as a partner, the revenue you generate, and your participation in certification and training programs. The more you engage with our program, the more points you can earn. As an example, you will win points for selling a Vates' bundle, if you migrate one of your customers from Vmware to Vates VMS or if someone of your team gets a certification on our solution. Download our comprehensive guide to get the current details of all the actions that can grant you points.

What are the benefits of each tier in the Vates Partner Program?

Each tier in our Partner Program offers a range of unique benefits designed to support and reward our partners. Along with a greated discount, these benefits include access to a dedicated partner portal, the option for monthly payments, discounted licenses for internal use, free Not-For-Resale (NFR) and Proof-of-Concept (PoC) licenses, presence in our partner locator, and business development planning.

How can I ascend to higher tiers in the Vates Partner Program?

Ascending to higher tiers is achieved by earning points through our ARC system. The more points you earn, the higher the tier you can reach, unlocking more benefits and opportunities.

What kind of support can I expect as a Vates partner?

As a Vates partner, you can expect comprehensive end-user support, freeing you to focus on customer relations rather than problem-solving. Our dedicated team is ensuring the technical support to your end-user and are ready to assist you with any queries or issues.

How can I access my partner dashboard?

Your partner dashboard can be accessed through the Partners Hub on our website or by following this link. This dashboard provides a comprehensive overview of your partnership status, points earned, and progress towards the next tier.

How can I contact the Vates team for partnership-related queries?

For partnership-related queries, you can reach out to our dedicated team through the contact form on our website or by emailing us directly at partners[at]vates.tech. We're always ready to assist you.

What kind of training and certification opportunities are available for Vates partners?

We are currently in the process of developing a range of training and certification opportunities for our partners. These programs, once available, will be designed to enhance your knowledge and expertise, helping you to provide a better service to your clients and earn more points in our Partner Program. Please stay tuned for updates on the availability of these training and certification programs.

How does the Vates Partner Program help me grow my business?

The Vates Partner Program is designed to help you capitalize on the rapidly shifting virtualization market. With the recent acquisition of VMware by Broadcom, many businesses are actively seeking alternatives to VMware, Citrix Hypervisor, Microsoft HyperV, and RedHat. By becoming a Vates partner, you can provide a comprehensive Virtualization Stack as a compelling alternative, helping you to stand out in the market and grow your business. Our program equips you with the tools and support you need to meet this rising demand and seize this unique opportunity.

How can I join the Vates Partner Program?

Joining the Vates Partner Program is a straightforward process. Simply fill out the partner registration form on our website, providing some information about your company. Once submitted, a member of our team will contact you to discuss your project and how we can support you.

Can you do volume offer for partners?

If you wish to deploy and sell Vates VMS in very large infrastructures (more than 100 hosts), we can create a custom offer for you. This offer will include an extra discount for your end-users, dependent on the volume of hosts.

What is the difference between a reseller and a partner?

To be part of our partner program, you are expected to actively prospect for new customers to introduce Vates VMS. On the other hand, a reseller is a company that sells Vates VMS only when it is requested by their customers. Note that to keep the partner status, you will be required to sell at least 2 licenses each year.

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